Dave Chapman

Optimized file cannot be opened

2 posts in this topic

I have update to 5.7 on Mac

Optimize works ok but the fill cannot be opened, message indicates 'it may be damaged or use a file format that Preview doesn't

recognise  

Any ideas how to correct this

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Hi Dave,

 

I am sorry to know the issue. In order to help us better figure it out, please attach both of your PDF files before and after optimizing here to send to me for further analysis. And please confirm which DPI option did you choose to optimize? With more details, we will try the best to help you solve it.

 

Thanks.

 

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