janmkaminski1

Freezing after printing

10 posts in this topic

I just installed version 6.6.2.3331 of the standard PDF Element 6 and it's freezing after I send anything to any printer.  I do get a print. Tried uninstalling and reinstalling.  Same problem.  Still on Windows 7 Pro.

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Hey Jan,

 

Thank you for the report, we will look into it.

 

Best,
Rebecca

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I am having this issue as well after the recent update. Specifically all selection options in the print screen are frozen after sending the document to the printer, including the back button to close the screen. I hit escape to return to the document. Also Win7 Pro.

 

 

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I have to use the task manager to close it.  But it shows it running

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5 hours ago, Rebecca Chen said:

Thanks for letting us know, colt12star! 

 

@janmkaminski1 are you also on Windows 7? 

Windows 7 Pro

3 hours ago, janmkaminski1 said:

I have to use the task manager to close it.  But it shows it running

I have to use the task manager to close it.  But it shows it running

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Hi there,

 

Yes, I was about to say that it was fixed in the latest version 6.6.3.

 

You really find it timely.

 

Best Wishes,

Heidi 

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