jasamha

windows os Some of the pdf documents are a little fuzzy.

2 posts in this topic

I use your product open some pdf ,words and background-color not clear .and when I use   google chrome open the same ,it looks very clear .so I upload a comparison by drag files.I think your product is very strong and this problem shouldn't appear.How do I deal with this problem?

google default open.png

your product.png

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Hi there,

 

Sorry for this problem. I wonder whether your computer is high definition screen? 

 

If yes, then that is the reason because currently our program is not compatible with HDS. But it is expected that this feature will be added to our future updates this year.

 

Thanks for your concern.

Heidi

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