Paige Hunt

How to "UnRegister" My Account

3 posts in this topic

When purchasing, I used paypal which automatically registered everything under my husband's personal email. Since I will be using this for work, I wanted it registered under my email. I spoke with support and they said they had changed the email address for me and gave me a new registration code. However, I cannot figure out how to remove the registration from the program in order to put the new information in. I tried uninstalling and reinstalling the whole program...and it automatically reinstalled with the "old" registration info. How do I unregister the product so I can reregister with the correct information?

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Hi Paige,

 

you can unregister the software by following the steps in the attached image below. Once you click "unregister", the software will be reset to the unregistered Trial version and you can enter another license key.

Unregister_License.jpeg

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