MSC

OCR stopped working

2 posts in this topic

OCR stopped working for me all of a sudden. It leaves the file in a scanned image format the one it started with.

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Hi MSC, 

 

We can try two things here: 

 

1) What version of PDFelement do you have? You can try to re-download the OCR package and see if that helps: https://pdf.wondershare.com/pdfelement/ocr-plugin-versions.html

 

2) Is the OCR not working for ALL files or just this one? Please attach the document here or email it to me at rebeccac@wondershare.com and I can take a look. 

 

Best,

Rebecca

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