Niko

License problem

2 posts in this topic

Posted (edited)

Hello,
I just bought a license for pdf element Pro v6 for Mac, receive the registration code, but the key doesn't work. Impossible to use the Pro version.

When I put my key, I'm redirected to the website who says "Enregistrement réussi", but the pdfelement app Pro says "Impossible de s'inscrire..." and I can't use the Pro version...
Extremely frustrating :-(

Capture d%u2019écran 2018-04-26 à 16.30.27.jpg

Edited by Niko
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Hi Niko, 

 

Please email me the following information and I will take a look for you: 

 

1) Username/email that the license is attached to

2) The key code

 

My email is rebeccac@wondershare.com

 

Best,

Rebecca

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