rogeremerick

XFA form field document

4 posts in this topic

This is my first time to send a Question.  Could find nowhere to call someone!

I have a XFA document.  I can fill it in  just using microsoft edge, or pdf element 6.

Often I copy old documents and modify them.  I don't recall having a problem.

Today I tried it with pdf element 6, and whenever I clicked on a fill in block, all the text would dissappear.

If I escaped out of it, it would come back.

I was unable to 'edit' by highlight any of the filled in blocks.

The 'edit' tab showed no useable functions.

I tried it with several old forms.

What is the problem?  I know I've been getting occasional updates.  Has that caused a  problem?

I've attached a file.  For example, click on 'Reasons'.  When I do it, it all goes away.  If I escape out it comes back.

Roger

180319_172_CV-116-CaseFlowRequest-Rescind Refile Agreement.pdf

Share this post


Link to post
Share on other sites

Hi Roger,

 

Thanks for bringing this issue to our attention. I checked your attachment and feel greatly sorry for the problem--click on "reasons" and the text disappear. We thanks to your contribution to help us find the bug. I have reported this problem to our programmers and they will have a further analysis on why this happened and try their best to fix the problem.

 

As for there is no usable functions under edit tab, I am afraid that this is how our program is designed to be. Please kindly understand.

 

Thanks for your feedback.

Heidi 

Share this post


Link to post
Share on other sites

Heidi: 

Why did I not get an email notice that linked me to your reply?

I thought I signed up for email notice. 

Are your replies able to be sent/noticed to my email?

Thanks, Roger

Share this post


Link to post
Share on other sites

Hi Roger,

 

Yes, you can receive an immediate notification if there is any updated reply under the topics you are engaged in. All you have to do is to sign in our forum and click your name and choose the option of Manage Followed Content

Image 6.png

 

Then go to Topics and select Immediate notification from the drop down list.

Image 7.png

 

Hope this helps.

Heidi

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!


Register a new account

Sign in

Already have an account? Sign in here.


Sign In Now