Joseph Stevenson

Does PDF Element work with OS X High Sierra?

2 posts in this topic

I have PDF Element Pro for Mac version 6.4.4 but it doesn't work for OCR, the only thing I need it for. I am running the latest OS X 10.13.3 High Sierra. Are they compatible? Does anybody know?

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Hi Joseph, 


Thanks for reaching out! I apologize in the delay of response.


I just updated my Mac to High Sierra and found that my OCR worked properly. Is it one document or many that this issue occurs with? We can try a few things to troubleshoot: 


1) Download the V.6.1 and onwards OCR plug-in link to make sure the system has the latest one:

2) Please screenshot what happens when you click the OCR link under the "Edit" tab. I have screenshotted what the process is supposed to look like. Please let me know where it starts to differ for you! 

Screen Shot 2018-03-08 at 5.58.41 PM.pngScreen Shot 2018-03-08 at 5.58.44 PM.png

Screen Shot 2018-03-08 at 5.58.47 PM.png





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