Mahrez

windows os Batch printing

4 posts in this topic

Hello guys,

 

Printing a batch of documents is causing some pages to display funny characters - both on a physical and virtual printer. 

 

When the document is printed with Acrobat reader all is fine. 

 

Note that the pages are all similar (content is obviously different) and the messy ones are chosen randomly by the software.

 

Please see attached screenshot for more details. 

 

Any help would be very welcome  

pdf6-error printing.JPG

Share this post


Link to post
Share on other sites

Hi Mahrez,

 

Could you please confirm how do you batch print documents by our program? Please confirm the steps you take when you got the issue. And when you print the PDF documents that have this issue one by one, do you still have the character issue? Please attach one or two of the PDF documents that have the printing issue to me for further tests on our side, we will try the best to help.

 

Thanks

Share this post


Link to post
Share on other sites

Hello Daphne, 

 

The document is confidential and I am not allowed to post it here. Can you please email me an address where I can send it ? You can use the same email address associated to this account. 

 

Thanks for your understanding.

 

Best.

Share this post


Link to post
Share on other sites

Hi Mahrez, 

 

That is completely understandable, feel free to send your file to pdfelement@wondershare.com.

 

Best,

Rebecca

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!


Register a new account

Sign in

Already have an account? Sign in here.


Sign In Now