Devin

Purchase Registration Code is not working.

2 posts in this topic

I was using the trial version of pdf element, I then selected the "Buy Now" option, and paid $59.95, plus $4.95 Insurance service. When I try to register the account, so I can save files, it tells me that I purchased an old version of the application. If I go to buy/upgrade, it's wanting to charge me MORE than $50.

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Hi Devin,

 

I have checked in our system, the program you purchased is PDFelement 6 that is the standard version program, if it can meet your needs, then after register it successfully, you can start to use without paying again.

 

And we also have the upgraded program PDFelement 6 Pro, which supports much more features. Here are the differences between the standard version and the pro version for your reference: https://pdf.wondershare.com/6std-vs-6pro.html

If you are interested in the upgraded Pro version program, then you can go to our upgrade page to check your eligibility to get the discount to upgrade directly: 

https://pdf.wondershare.com/upgrade.html

 

Thanks

 

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