Kay Gee

mac os Using OCR crashes PDFelement

2 posts in this topic

I have PDFelement 5.7.1 running on a late 2015 iMac Retina 5k, macOS 10.13.1. Every time I perform OCR, it runs then crashes the app and doesn't deliver any result. I've reinstalled both PDFelement and the OCR plugin and it still happens. Please assist.

Share this post


Link to post
Share on other sites

Hey Kay, 

 

I ran a few scanned documents through my PDFelement 5 and mine didn't crash! I've attached a short clip. http://bit.ly/2AaWqKo

Could you please send a few samples of the PDF files you've been experiencing this issue with? 

 

Best,

Rebecca

 

 

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!


Register a new account

Sign in

Already have an account? Sign in here.


Sign In Now
Sign in to follow this  
Followers 0