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Ron Fransman

PDF pro won't open

2 posts in this topic

Every now and then when I double click on a PDF file, it will not load into PDF element 6 Pro (for Mac)

after I cloes and restart PDF pro, the file will load and open. After a while it stops again, I close PDF pro, open it again and it works again for a while.

Is this a known problem and can you tell me how to fix this?

 

Thank you.

 

Ron Fransman

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Hi Ron,

 

Have you set our program as the default program to open PDF files on your Mac? Please control-click a PDF file to choose Get Info, then in the Open With option, please choose our program PDFelement 6 Pro as the default program, and please click the Change All button to change it. After doing this, please double-click a PDF file to open it by our program for a try again to check whether it is ok now.

pdf default-mac.png

Thanks

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