pdfelement 6 Update does not seem to work

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Every day for a while when I open a file the pdf element 6 says there are updates, do I want to update now.

When I try to close the file, the update goes away.

Today, after I opened a file, the update came up again.  I said ok.

It asked if I wanted to save the file, I said ok.  Then it froze. 

I was unsuccessful in further attempts to  close & continue update.

I finally shut off the computer.  Restarted.  It appears to run as before but no offer to update.

Nor do I find any 'update' file in my downloads or documents folders.

Please advise.  Is the 'update' legitimate; if so how do I accomplish it?

Thank you, Roger

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Hey Roger, 


What version does your program say it's on? 


To access this information: 

Windows: Help -> About (latest is

Mac: PDFelement 6 (top left hand corner) -> About (latest is





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