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June Kang

Is 'bugsplat reporter' from this programm or is this a virus?

2 posts in this topic

Hi, I just opened the PDFelements and 'bugsplat reporter' just poped up and shut the programm down. I'm really confusing and I don't know what to do. Is that from this programm or is this a virus?? OMG help me plz...

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Hi June,

 

Please do not worry, "Bugsplat reporter" is the platform that we use in the program to report the crash issue, it is not a virus. For your case, please go to the link below to install the latest version 6.3.3 for a try again. And please make sure to install it in the Application folder, then you can go to the Application folder to double-click the program icon to open it.

Download URL: http://download.wondershare.com/mac-pdfelement6-pro_full2992.dmg

 

In case the latest version program still crashes when you open it, please confirm your system version, we will have further check for you.

 

Thanks

 

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