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Peglinde

One Page scan won't convert to Word in MAC

2 posts in this topic

I've just tried my first project.  I scanned a one page document and when I clicked OCR button I was told that I didn't have enough memory.  Is it possible that i have two copies of this program on my iMac -- the original trial and then the one I paid for?  Should I delete and start over.

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Hi Peglinde,

 

For the case, please move the program to Trash. If you have installed two of the program, then please delete both of them. Then go to the link below to reinstall it. And please make sure to install it in your Application folder.

Download URL: http://download.wondershare.com/mac-pdfelement6-pro_full2992.dmg


After installing, please go to the Application folder, and double-click the program icon to open it for a try again to check whether it is ok now. In case you still get any error message, please make a screenshot to show me the error. To take a screenshot, please press command+shift+4.

 

Thanks

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