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Sunando

Installling PDFelement for first time on Win-12

6 posts in this topic

Hi we have a server , no internet only intranet.

Need to get the PDFelement trail version for a quick PoC and compatibility of PDFElement

 

We are looking for Offline version of PDF Element with OCR.

Can any one send us a link .

 

Also will PDFelement support on Windows-12

 

Regards

Sunando Banerjee

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Hi Daphne,

Thanks for the reply ..

I tried with the exe "pdfelement6-pro_full2990.exe"

It worked fine.

Than we need the OCR , so I got the below OCR plugin

"pdfelement6-ocrv11.exe"

 

This worked in Win-7 that our local machine

 

But when we try to do the same in our server with Win-12. The OCR failed with saying "OCR is closing due to unexpected error"

 

Please comment if the PDF element works in Windows-12?

 

Or what the full setup we need to install in Win-12 without internet.

 

Thanks

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Hi Sunando,

 

Do you get the error message when you perform OCR? If so, I am afraid the OCR may not support well of the server environment. If you install it on the local computer, then it should work successfully.

 

For the case, please provide the log file of this program for analysis. In order to get the log file, please open any folder on your computer, then copy&paste the following address in the address bar, it will lead you to the destination folder. Then please find the latest version of the .log format file, please attach them in the email to send to us for analysis.

%appdata%\Wondershare\PDFelement 6 Pro\Log

 

Thanks

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This is the error we are getting

$Error$PDF_Core_OCR$Error : LoadFREngine() : Get instance of FREngine failed. details : ABBYY Licensing Service is unavailable: The RPC server is unavailable.
 Diagnostic Message: 950(0x000006BA) 1050(0x000006BA).

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Hi Sunando,

 

I am sorry that the OCR does not support well of the server environment currently, we will keep working on this as well. It is better if you could use it in the local computer environment. 

 

Thanks

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