Nancy Richard

Strange conversion

4 posts in this topic

Please upload the file here or send direct to the developer. The language needs to be supported



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Thanks. I tried to choose the language but the option was greyed out. The language is English. Tried to use tech support to upload file to Wondershare but am stopped at submission by a item demand that makes no sense to me. Character number limits that shift as I change.

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Hi Nancy,


I wonder whether your original PDF is scanned or image-based file or not? If yes, I am afraid that you have to rely on OCR technology when converting it to other editable file format.


After you click Convert>To Word button, at the right side of the program interface, please turn the OCR mode on, then select the OCR language to be matched with your document language from the Document Language drop down list just as shown in the screenshot below: 


Screen Shot 2017-10-09 at 7.00.06 PM.png


If your original file is normal and editable PDF but you fail to convert it to word in a good quality, please send us your PDF file to and we will have a further check for you.


Thanks for your support.


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