• Announcements

    • Daphne

      PE Points Program!   09/26/2017

      htmlentities(

      We are excited to announce that we are launching our brand new PE Points Program. Read more here for detailed rules and get ready to win some cool prizes!

      )
    • Daphne

      PDFelement App now is Free!   10/11/2017

      htmlentities(

      PDFelement for iOS and Android versions are Free now! Download here and start to use in your mobile devices any time and any where you want.

      )
tarek

eBook not open with PDFelement

7 posts in this topic

I have a textbook that failed to open with PDFelement 6

 

I tried many times and had a creash report at the end

 

The book open with other PDF apps

 

I can send it via email to  check

Share this post


Link to post
Share on other sites

I have now the current version and still this document hangs and cause crashing

 

Tried other PDF programs and it is working with no problems

 

I can send it by email to the support team to check if there is any bug to be fixed

Share this post


Link to post
Share on other sites

Hey Tarek,

 

Sure, feel free to attach it here or send it to pdfelement@wondershare.com and our development team will take a look.

 

I also want to thank you for taking the initiative to interact with other community members. I hope that this is something more people will begin doing, since there are so many experts in this forum! :D

 

Best,

Rebecca 

Share this post


Link to post
Share on other sites

File sent to the email address for further assessment

Share this post


Link to post
Share on other sites

I have a feeling that opening PDF files is slow in general since the last update 6.3. The previous version was faster to open PDF files
 

Share this post


Link to post
Share on other sites

Thanks for the support team. The specified book is working in the updated version of the program

 

However i still have a feeling that there is some lag in opening of any PDF file

 

I suggest to open any PDF file directly with no need for the PDFelement starting window

Share this post


Link to post
Share on other sites

Hi Tarek,

 

Thanks for your support, we will keep improving the program.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!


Register a new account

Sign in

Already have an account? Sign in here.


Sign In Now
Sign in to follow this  
Followers 0