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Lucky Tuscano

PDFelement 6 Pro Dropdown %View

7 posts in this topic

Can not use the predefined dropdown %View to jump to a desired view size.

To go from 125% to 50% have to click "-" button couple of times instead of jumping immediately from the dropdown list.

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Hey Lucky, 

 

Are you on Mac or Windows? Mine seems to be working fine! I have attached a few video files (they're both the same, just different file types), please let me know if this is the issue that you are describing. 

 

Best,

Rebecca

ZOOM.mp4

ZOOM.mov

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Hello,

Windows version here. Yes I saw your video and as I said you can only change by the + and - buttons like what you demonstrated.

What I am talking about is the quick jump to the %size wanted from the dropdown list by selecting from there :)

 

Can you do that on yours like when your current view is 25% and jump immediately to 200%? Mine here I have to click the + button six times to get to 200%.

Selecting the 200% won't allow me, it just don't do any action.

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Hi Lucky,

 

I have tested by our program, and the predefined dropdown % view jumps successfully. For your case, please confirm the version number of your program by clicking the Help>About button. If it is not the latest version 6.3.0, then please go to the link below to install the latest version for a try again.

Download Link: http://download.wondershare.com/pdfelement6-pro_full2990.exe

 

In case the latest version program still does not work well on your side, then could you please take a video to show us your situation for further check? And you can also try to open some different PDF files to view for further tests.

 

Thanks

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Hello,

I found out that the older version of Wondershare Pdf Element 5.12.1 is the one causing the problem.

I had to uninstall that version since both of them are running on this machine. It is working now and thanks for your time with me.

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Hi Lucky,

 

Thanks for your confirmation, I am glad the latest version works now.

 

Thanks

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