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Hedreul

BAD! all fonts are changed when editing PDF

6 posts in this topic

When i edit PDF, the software PDF editor cannot preserve fonts, changing all fonts to other and distorting the document. The result: you cannot preserve initial look of the document after you edited it. 

I'm sorry to tell that, but i drop the case with this software and go search for another one. 

I wish to get refund, due to this software costs a lot, and doesn't give promised tools. 

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Hi Hedreul,

 

Could you please confirm what is the version of your program? I noticed the program you purchased is PDFelement 5 for Mac in this March, and we have already released the upgraded program PDFelement 6 Professional for Mac. So you are welcome to download the free trial version of the upgraded progam from the link below to edit your PDF file for a test: https://pdf.wondershare.com/pdfelement-mac/

 

In case the upgraded program still fails to preserve the fonts, could you please attach your PDF file here or send it to our email address: pdfelement@wondershare.com for further tests? Our development team can have further analysis for you.

 

Thanks

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You should also make sure the font you want to use is in your font folders on your computer, too. I had that problem with a manuscript that someone else had typed using the font Garamond, which I did not have. I downloaded that font and moved it to the appropriate fonts folder on my computer, and the problem was solved. (The instructions I used to do that won't work for you, since I have Windows, but if you do an online search, you should find the information you need.)

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What if the fonts ARE on your computer, but you're having trouble with the numbers?

I type one number, and get another.  What's up with that?

Sorry, I have Windows system.

 

Edited by AundreaRB

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