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Scrolling with touchpad

5 posts in this topic

Is there any preferences in scrolling direction and/or any other settings available when viewing a PDF? My direction is opposite my typical and i have to press down and hold the touchpad while moving my fingers rather than a typical Windows action of just barely touching it in all other apps.

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Hi Mark,

 

Thanks for reaching out.

 

The scroll settings are supposed to be the same as the one your computer is set on and we don't have a separate setting for scrolling! But I can see what you're saying...we will get the development team to take a look. I usually use a mouse and it works fine, perhaps you can try that for now? 

 

Best,

Rebecca

 

 

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Its not a show stopper, it is just very annoying. The external touchpad does the same thing. Is there a way to change my nick name or user name on this forum?

 

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Hi Mark,

 

Totally! Thank you for your feedback, if there are any other details you can think of relating to this problem please let me know so I can forward that to our team as well. 

 

In terms of changing your username, please submit a request to rebeccac@wondershare.com. Thank you!

 

Best,

Rebecca  

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Hi Mark,

 

Could you please confirm the brand and model number of your laptop that has the touchpad issue? We will have further check.

 

Thanks

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