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Jack Zigon

Status of signed documents

2 posts in this topic

My status page says that I'm "waiting for others" but the details of the particular document says the person already signed it.

 

What is wrong?

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1 hour ago, Jack Zigon said:

My status page says that I'm "waiting for others" but the details of the particular document says the person already signed it.

 

What is wrong?

Hi Jack, 

How many signers will sign on the document? For example, if there are 3 signers, says A, B, C. These three people need to sign one by one, suppose in the situation A and B have signed their names on the document and C still doesn't sign his name, then in status page, it display that "Waiting for others", here means waiting for C,  while in detail it display person signed it, this person means B has signed it. So in this case, it makes sense.

 

If your case is not like this example, please take some screenshots, I will help to find out your reason.

 

Thanks,

Gary

 

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