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Kappahome4u

OCR Error

5 posts in this topic

Error message stating, "You do not have enough storage available to continue".

OCR will not proceed.

Any help?

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Hi Kappahome4u, 

 

Thanks for reaching out! Which version are you downloading? 

The version 5 one takes up about 279MB and the version 6 plugin takes up about 420MB, did your computer have enough space?

 

Thanks,

Rebecca   

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Rebecca,

 

I purchased the v6.2.0.

My mac has enough space but i keep receiving that error.

Any help will be highly appreciated ASAP.

 

Thanks,

Cynthia

Screen Shot 2017-07-25 at 4.03.21 PM.png

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Hi Cynthia, 

 

The first screen shot you have attached looks like our Version 5 one (this may be why the OCR isn't downloading properly, since you bought version 6). You can scroll to the bottom of our site https://pdf.wondershare.com/ and click on the version 6 link under "downloads" to re-download and use the same code you were given.

 

Screen Shot 2017-07-25 at 2.53.36 PM.png

 

Please let me know if this helps!
Rebecca

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