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Erik Hobbs

OCR Problems on a mac with 6.0

2 posts in this topic

I'm trying to OCR a doc with my mac and I can get it to pull up the save but after that it will not do anything. I know it has worked in the past but now nothing. Oh and I have tried the test doc and again nothing. 

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Hi Erik,

 

Could you please confirm the version number of our program that you use? Do you mean our program freeze and not do anything? If so, please confirm the steps you take one by one. And it is better if you can make a screenshot to show us your situation. To take a screenshot, please press command+shift+4. Could you please also try to work with some different PDF files to check whether different PDF files can work successfully.

 

With more details, we can have further check for you.

 

Thanks

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