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ralph

need a refund

2 posts in this topic

My order number is B0F542083PL126840V     my phone is unsupported... when i tried the trail version it would not start. I was thinking that the full version would be a better fit. after about a week with tech support we finally got it to work but then found that it is unsupported... I was under the impression that it would work as well as the drphone did on a previous phone a few years ago but with the latest version has been a pain in the butt trying to make it work.  the software was able to detect my phone but was unable to recover my data or root my phone. My ticket from the problem of the startup is  2594543  .   i have not been able to see any place to submitt for a refund on the site.

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Hi Ralph,

 

I noticed the program you purchased is dr.fone toolkit - Android Full Suite, however this community is for the PDFelement program only. So I have forwarded your request to my colleague Nick again, and I noticed you have already contacted with him in the ticket:  2594543. Due to the weekend here, could you please wait for one more day? Nick will reply back to you in the ticket:  2594543 again.

 

Thanks

 

 

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