Carl Castrianni

PDFelement 6 DLL error for version 6.1.3.2390

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I am running Windows 7 and just upgraded PDFelement from 6.1.2 to 6.1.2.2390.  Now, after editing a small PDF file, I get the following error when I close PDFelement 6.  See attachment.  Has anyone gotten this and resolved it?  If so, what did you do?

 

PDFelement 6 DLL error.jpg

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Hi Carl,

 

Thank you for bringing this to our attention. Our technical team will take a look and get back to you as quickly as possible! 

If anyone else is having similar issues please let us know.

 

Best,

Rebecca

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Hi Carl,

 

We are sorry about this, we will fix the issue in next new version 6.2.0 that will be released in next week.

 

Currently, please go to the following folder in your computer:

C:\Program Files\Wondershare\PDFelement 6

Then download these two .dll files attached here, and save them in this folder, when you get the message whether to replace them, please click Yes to replace them. After replacing, please re-launch our program check whether it is ok now.

 

Thanks

 

msvcp100.dll

msvcr100.dll

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Hi Carl,

 

Thanks for your confirmation, please enjoy with the program. :)

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