Guest Phil

Redaction Bug?

2 posts in this topic

I am redacting confidential information in a large file. I got about half way through the file and selected a large amount of info to redact. I periodically hit the Apply All Marks button and the program worked great, But about halfway through the document the items I marked for redaction did not get covered with black, they remain as a red box around the text.  Is there a way to force the program to redact properly?

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Hi Phil, 
 

I'm sorry that this is happening! 

Could you please attach a screen shot for what it looks like? And did you find that after the redaction stopped appearing, did that affect the redacting from the first half of the document?

 

Thanks,

Rebecca 

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