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Extraction tool not function as claim!

3 posts in this topic

I"m getting ready to cancel my order unless this function works as claimed.

I'm trying to extract my PDF data from a template I created to and into a Excel Table Csv file. 

The site claimed to be able to do this for thousands of documents in seconds  and it can barely do it for two.   

I have both  form fields, & scanned versions of the same document.



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Hi Suzette, 


Thanks for reaching out, sorry that this is happening! 

Could you please explain the steps that you used in our program for the extraction process? And if you could attach a few documents that you would like to extract from that would be great! 




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Hi Suzette,


Could you show more information about your issue such as screenshots, PDF samples etc.? We will check it for further analysis and find the solution for you.


You can attach your PDF files here or send it to: pdfelement@wondershare.com?


Thanks for your feedback!


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