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    • Daphne

      PE Points Program!   09/26/2017

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      We are excited to announce that we are launching our brand new PE Points Program. Read more here for detailed rules and get ready to win some cool prizes!

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    • Daphne

      PDFelement App now is Free!   10/11/2017

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      PDFelement for iOS and Android versions are Free now! Download here and start to use in your mobile devices any time and any where you want.

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Showing results for tags 'mac os'.

Found 177 results

  1. What are the steps to convert MAC OS High Sierra Word document (.doc or .docx ) to PDF?
  2. If I add text to a PDF file I would like to select it and drag it somewhere else. Is this possible? It seemed that I had to first move it vertically and separately, move it horizontally. I couldn't--for example--move it diagonally or in some arbitrary direction--without a two step process.
  3. In the menu at the top I see "Select' and it appears to give the same controls as "Comment". Are they the same? Are they related? I include a couple of screen snapshots.
  4. Products (2) Refund

    I purchased pdfelement pro 6 to use in my business. It didn't work - would not convert a pdf file to Word. I sent a request for your support through your website twice - two days in a row. No response. I checked my spam filter to be sure a response from support was not in that folder. It wasn't. I went back to your site and purchased a second product - pdfelement for MAC because I have a MAC. IT CRASHED MY MAC. It took me hours to get my PC working again. I removed both versions of your pdfelement products from my MAC and then created another request in the support center. When will I get resolution on this issue. I have $200 invested and neither product works.
  5. Redact Multiple Items

    I'm running PDFelement 6 Pro 6.3.0 on Mac. I often have to make multiple redactions in documents. Is there a way to turn redaction on and make multiple redactions without clicking on the "Redact" button for each redaction? When I'm using it, I click the "Redact" button, then highlight the area I want to redact and then the redact feature automatically turns off after one selection. Then I have to click the Redact button again before I can redact another area. I often have to make dozens of redactions so having to click Redact in between each adds a lot of clicks and forces me to move my eyes and the cursor from the area that I'm reading through. Is there a way around this? If not, please create one. Redact should stay on by default until I click it off. Thanks!
  6. add link to text in form field

    I have noticed that I cannot do Edit, Link and create a link for text in a form field in a PDF document. Should that surprise me? I had to go back to a MS Word version of the document and add the link there and then use PDF Creator to achieve what I wanted.
  7. Tried inserting a circle

    I tried to insert a circle onto a PDF document & couldn't get it to persist. I was using the menu choices Comment, Shapes. At times the "Properties" box wouldn't show, unless I "clicked" on a location on the PDF file. My OS is MacOS Sierra, 10.12.6. I am using PDF Element Pro, version 6.3.0.3115. I instead did what I wanted to do, using the Keynote application on my Mac. I attach the resultant PDF file. In that case I used a star instead of a circle and I drew a line with an arrow, pointing to it. drain.key.pdf
  8. can't change the language

    hi sir I have buy the pdfelement 6 pro for Mac. my Mac system language is Chinese. when I install the pdfelement 6 pro , I can't change the software language. can everyone help me how to change the software language please. thanks a lot.
  9. Cannot read video files

    Hello! I want to send a PDF document built on Keynote that includes a video. For some reason, Acrobat Pro 9 allows me to embed my video to the PDF, but once saved, I cannot read the video. Can PDFelement allow me to do that? My goal is to send a unique file with all my pages and video accessible with just a click. Am I in dreamland?
  10. Registration Failure

    I registered my copy of PDFElement a couple of days ago, and it seemed to be working well. When I opened it today, I received this error dialog box: It reads: "Note: Connection timeout, please try again." I clicked "OK" to dismiss the dialog box, assuming that it was a simple glitch, but when I tried to save some PDF changes, I found that my copy of PDFElement had become unregistered. When I attempted to re-register PDFElement using my licensed email and registration code, the "Registered Successfully" web page was opened; however, in the app itself, the same error dialog was presented again, and the application remained unregistered. My network connection is very fast, and working just fine for all other communications. At this point, I'm completely stuck, and I find this behavior ridiculous and infuriating. The app shouldn't immediately un-register itself when it can't contact a server somewhere, and it shouldn't rely on such a fragile registration mechanism. Please advise how to proceed. Thanks.
  11. I've been using standard pdf element - started with 6.0.5. Now when I open an existing file - under 6.3 and edit the document (clicking a box to change a date for instance) it throws me into something that shows an image "mode" and asks to extract or copy. I can no longer just click the fields I've previously entered and change the value by clicking the edit button at the top banner. What's happening? How do I correct this so I can just go from field to field in my standard form and edit the areas that already have text? Plus there is an orange exclamation point that shows up at some point.
  12. How to place an image into a shape.

    How to paste an image into a shape like a circle using the shape to crop the image? I'm using a template to create a resume and have not been successful trying to replace the template image with my own.
  13. Copying annotations

    I would like to know how to copy annotations I have made in one version of a PDF into a revised version. For instance, if I have to note where a data point comes from, I will annotate it with the source information (e.g., Smith 2015/p3/lines1-5). If the client asks for a small change to be made to an already annotated PDF, is there a way to copy all those annotations into the revised PDF without retyping them?
  14. I downloaded this app from your website, not the app store. Everytime I open any PDF document, it firstly shows duplicated app loading at the dock. Then a pop-up window says this app is loading. However, there is no such problem for app downloaded from the app store. I once uninstalled it and re-obtained it from app store, I found out the problem was solved, yet, the one from app store didn't show the option where I could enter my registered code. Now I know I must use the one downloaded from the website, as I have purchased it there. So why does this error occur? Cheers:)
  15. FONTS NOT SHOWING CORRECTLY

    I bought this software a year ago and quickly found that it didn't correctly display the fonts as they should be . I tried to get a refund at the time but didn't get any response and I've barely used it as a result. I feel very hard done by. I've now just come to try it again and have tested how to edit a PDF to see if anything has changed, but I find that when I try to change a font to a very common one the look and feel is awful -- see attached screenshots where the fonts are displaying in bold when they shouldn't be. The highlighted text is how the selected fonts render (see the drop-down at the top of the screenshot to see which font I have selected.) WHY do the fonts not display as they should?. I would really like someone from the PDF Element team to explain what the issue is here. These are fonts that are on my machine already I'm 99% sure. If I can't make this product work for me then I'd like a refund -- yet I never received any reply when I emailed about this a week or so after I first bought the product. For example Garamond and Century look terrible. I look forward to hearing and hope someone will tell me that I'm doing something basic wrong. With many thanks.
  16. Written accents in Spanish text

    Good evening, I'm a new user, just bought a license for the PDFElement in mac platform. I'm having a difficulty when writing or adding Spanish text. Seems that I can't write any acute accent or written accent. The program just don't write them. I have been able to solve the problem via copy-paste but there must be other way to do this. I have been searching through the menus and options but I haven't found any solution. I'll be pleased if you help me with it. Thanks a lot! tgpooley
  17. The form feature in program PDFelement 6 Pro can help you set the calculation, so you just need to enter the data/number as you need, it will help you to calculate automatically to save your time. 1) Add the text fields for all the places that you need to enter the numbers by clicking the Form>Text Fields button. 2) Right-click the field that you want to set calculation to choose Properties. 3) In the Calculate tab, please choose the option of "Value is the ... of the following fields", and choose the correct arithmetic that you want. 4) Click the Pick button to choose the fields that you need to calculate, like this. 5) So the text field 3= text field1 x text feild2. When you enter 2 in field1, enter 3 in field2, you will get 6 in field3 automatically.
  18. data extraction problem

    hello, I have created a pdf form. when I export the data into excel, all the data is in the same cell. what should I do to separate all the information? thank you in advance
  19. extraction problème

    Bonjour, J’ai rencontré un problème lors de l’extraction des données du formulaire pdf. Toutes les données s’exportent dans une seule et même cellule. Que dois-je faire pour résoudre ce problème???
  20. I used pdfelement 6 pro under iOS to create a form including optional fields for yes/no answers. In pdfelement everything works correctly as expected. After file saving and opening unter windows the acrobat reader also recognizes the optional fields with the right yes/no alternatives. Under iOS and preview app these optional fields are not working - they were converted to checkboxes only in the shape of optional fields. You can change yes/no to anything (incl. yes and no in parallel or nothing, ...). Do you know how to avoid this?
  21. When i edit PDF, the software PDF editor cannot preserve fonts, changing all fonts to other and distorting the document. The result: you cannot preserve initial look of the document after you edited it. I'm sorry to tell that, but i drop the case with this software and go search for another one. I wish to get refund, due to this software costs a lot, and doesn't give promised tools.
  22. We are gonna release a new version 6.3.0 of PDFelement 6 Professional with many exciting features, which has multi-languages versions as well. In this new version 6.3.0, we will support to open multiple windows for multiple PDF files (Windows only), support XFA files (Windows only), support to add attachments in PDF file (Windows only), support editable and searchable OCR modes and improve many other features. You have a unique chance to be part of our next PDF innovation with your feedback and suggestions. What you’re expected to do: You’ll examine the beta program (we provide German, French, Italian, Spanish, Portuguese and Dutch versions) from top to bottom and report any bugs you find. Your bug reports should contain info on how to recreate the error and where you first encountered it. What we’re really eager to hear is your feedback. So on top of bug reporting, we’ll welcome any suggestions on how we can further enhance our design to make PDFelement 6 truly seamless and easy to learn. And we’ll reward you for your participation. What you’ll get: All selected beta testers who send us helpful feedback will be awarded 1. Early access to our new version on Windows or Mac. 2. A FREE licensed copy of PDFelement 6 Pro version 6.3.0 after its official release. 3. Recognition on our website, with your name included in our developers’ page in the ‘Special Thanks’ section. Requirements: For you to qualify for the test, however, you first have to clear a few requirements. 1. You must use PDFs on a daily basis. 2. Be available to engage in active testing during next month. 3. Be willing to closely collaborate with our product team -- that includes providing detailed feedback and completing surveys. Recruitment ends on: 31st Aug. If you’d like to become a Beta Tester, please send the following information to pdfelement@wondershare.com. (If you have already joined our Beta Tester Group, you don't have to apply again, our product team will contact you directly regarding your availability. ) -Name: -Email: -Country: -Industry: -Operating System (Windows/Mac): -A little explanation that will help us understand your experience with PDFs:
  23. Already have pdfwondershare

    Hi, I already bought pdf element software last year and now when I try to work on new pdf there's a wondershare filigrane and I must buy another version to remove the filigrane. Can't I just keep the software I bought ? Do I have to upgrade ?
  24. Dear PDFelement Users, It's limited-time contest now! (Duration: Aug 24th, 2017-Aug 31st, 2017) Once you upgrade to PDFelement 6 Pro during the contest time, you will get: 1. Enter a chance to win iPad Mini! 2. Have the right to access eSign+ (1 month) for free. Criteria:We'll pick the order number with the most digit "8" in all the order number digits as the winner and announce the winner via our community on 5th Sep. Enter to contest here: For PDFelement 5 users: https://goo.gl/GLSESk For PDFelement 6 users: https://goo.gl/ojbaVs If you have any question about the contest, please email to maggie@wondershare.com. Good luck! PDFelement Team
  25. I purchased the regular version of PDF v6 and I have no experience with OCR. I wanted to upgrade to the Pro version to see if it fit my needs. I downloaded the Pro version and it required my registered email and license number - which I provided, then said I would have to upgrade/pay. Is there no trial option on the Pro? Also, I paid $59.99 for the basic and when I look at the price of the Pro it shows $99 - is that and additional $99 or would I just pay the difference from my initial purchase? i.e.. the Pro is $160? with my initial basic version plus the quoted online Pro price? I just want to see if the OCR is something I could use so I thought it would be a trial version. If not, I need a total price on upgrading....