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Showing results for tags 'mac os'.

Found 196 results

  1. word count option for pdf file ?

    Can anyone tell me if there is a word count option for pdf file using pdfelement pro 6 (os x) ? Thanks. Matt.
  2. Hi i have following problem. All my caitals Ä Ü Ö etc comes in the font calibri as a ? And in Arial as quarter. How can I solve this problem please? thanks for help weibi
  3. Using OCR crashes PDFelement

    I have PDFelement 5.7.1 running on a late 2015 iMac Retina 5k, macOS 10.13.1. Every time I perform OCR, it runs then crashes the app and doesn't deliver any result. I've reinstalled both PDFelement and the OCR plugin and it still happens. Please assist.
  4. Is there a way to set preferences or change the default settings for scan operations? E.g., I would prefer black/white and the default is color. Thanks for any help. handlerca
  5. Im sure theres an answer someplace...but I cant find it. Is there a way to remove this ugly feature from my beautiful forms?
  6. I have PDF Element and PDF Creator. I purchased a license for the latter so that I could insert web hyperlinks in MS Word on my Mac and have PDF Creator preserve them as active web hyperlinks when it creates the PDF file. When I choose Help, Online Help on PDF Creator it takes me to support for PDF Element. So that's why I'm making a post to this forum. I've noted that PDF Creator seems to have a problem with footnotes in MS Word. Even in the most simple MS Word document that I can create, a footnote causes a printing problem (I attach that document). The printing problem is that Adobe Acrobat Reader on my Mac cannot print a document with a footnote present. It says that there are no pages selected. If I remove the footnote, then the PDF file created by PDF Creator can be printed by Adobe Acrobat Reader. PDF Element can print such PDF files (having MS Word footnotes, created by PDF Creator), but that is not a solution. The result is footnotes with a question mark printed next to the footnote number. This can be seen also on the PDF Element screen. I attach a screen shot showing this (not the simple document with one footnote). A simple document with a footnote.docx
  7. FONTS NOT SHOWING CORRECTLY

    I bought this software a year ago and quickly found that it didn't correctly display the fonts as they should be . I tried to get a refund at the time but didn't get any response and I've barely used it as a result. I feel very hard done by. I've now just come to try it again and have tested how to edit a PDF to see if anything has changed, but I find that when I try to change a font to a very common one the look and feel is awful -- see attached screenshots where the fonts are displaying in bold when they shouldn't be. The highlighted text is how the selected fonts render (see the drop-down at the top of the screenshot to see which font I have selected.) WHY do the fonts not display as they should?. I would really like someone from the PDF Element team to explain what the issue is here. These are fonts that are on my machine already I'm 99% sure. If I can't make this product work for me then I'd like a refund -- yet I never received any reply when I emailed about this a week or so after I first bought the product. For example Garamond and Century look terrible. I look forward to hearing and hope someone will tell me that I'm doing something basic wrong. With many thanks.
  8. Compression

    I cannot see the radio bottom "optimize" in the file menue. I'm using the newest PDFelements (purchased a few days ago) and MacOS 10.13.1 (High Sierra). Any help?
  9. Hi, I want to have my pdfs available for download online - and want to remove the FILE NAME. If I click FILE - PROPERTIES - DESCRIPTION, I can change everything apart from my file name which names me personally. Would really appreciate any help on removing / changing the info there. Thanks! Nina
  10. Window size

    Is there a way to resize the window view on a mac? I have tried dragging the edge and the corners but it doesn't work and the window takes up too much of my screen.
  11. I've just bought the version 6.3.0.3115 for MAC and I'm unable to perform OCR. During the download of OCR plugin, it appears the message "insufficient storage space. Impossible to continue". I need help
  12. none of the graphics get converted into the PDFs the problem is likely w my Mac OS X El Capitan v 10.11.6 not your software but I am sure that there must be a work around
  13. Hello I am EZ Creator. PDF Element was working well. But it has now stopped opening documents, by drag and drop, file_open, or double clicking the file. Also the latest update will not install. It says an error has been encountered. Anyone have a suggestion?
  14. PDFelement 6 crashes when saving

    Hi there, I was wondering if you could please help me with an issue I am having with PDFelement 6 (standard version) on my Macbook Air. Whenever I attempt to save my work the program freezes and I have to 'force quit'. I have tried updating my computer's software, restarting my computer, uninstalling and re-installing the latest version of PDFelement, etc. Do you have any suggests about how to successfully save my work? Thank you in advance.
  15. Create Bookmarks on Mac

    Our Mac version program PDFelement 6 (Professional) for Mac can help you create bookmarks in PDF files. Here are two methods for your reference: 1) After opening the PDF file in our program, please click the View>Bookmark panel, then control-click the blank area to add bookmarks, you can even add the child bookmarks. 2) After opening the PDF file in the program, please click the Select button, then control-click the blank area of the page to choose Add Bookmark.
  16. Just bought PDFElement 6 Pro. When opening a newly scanned PDF, nothing happens when I click on the button "form field recognition". The program just moves to the top of the page, but does not do anything. This feature was one of the reasons why I bought this software. Help please?
  17. Highlight Text

    Hi, I am using PDFelement Pro for Mac and have multiple non scanned pdf files. I am unable to highlight, underscore, or strikethrough on these files. I select "comment" then "highlight" but am unable to select anything. Thanks, Keving
  18. Hello, I am very new to this application so excuse the apparent simple questions I am having a lot of difficulty in setting up the correct Tab sequence to allow a user to progress logically through a form, can someone point me to the documentaiton that explains how to do this please? At present if i try to change the sequence by selecting a field the changes appear to be random. Thx John
  19. When i edit PDF, the software PDF editor cannot preserve fonts, changing all fonts to other and distorting the document. The result: you cannot preserve initial look of the document after you edited it. I'm sorry to tell that, but i drop the case with this software and go search for another one. I wish to get refund, due to this software costs a lot, and doesn't give promised tools.
  20. Cropping "All Pages"

    When I try to use "Crop" under Edit, I can crop one page, but not "All Pages". When I choose All Pages it still only crops one page.
  21. i have PDFElement 6 on my Mac, and now I have PDFElement also on two of my Andriod device, and anither iPad Pro, and one more iPhone. Basic membership allow maximum 2 mobile device to link to my username. How can I get access to link all 4 mobile device to my account? How can I make subscription? Is ther any option available to me? Regards Sanchai Bangkok, Thailand
  22. What are the steps to convert MAC OS High Sierra Word document (.doc or .docx ) to PDF?
  23. If I add text to a PDF file I would like to select it and drag it somewhere else. Is this possible? It seemed that I had to first move it vertically and separately, move it horizontally. I couldn't--for example--move it diagonally or in some arbitrary direction--without a two step process.
  24. In the menu at the top I see "Select' and it appears to give the same controls as "Comment". Are they the same? Are they related? I include a couple of screen snapshots.
  25. Products (2) Refund

    I purchased pdfelement pro 6 to use in my business. It didn't work - would not convert a pdf file to Word. I sent a request for your support through your website twice - two days in a row. No response. I checked my spam filter to be sure a response from support was not in that folder. It wasn't. I went back to your site and purchased a second product - pdfelement for MAC because I have a MAC. IT CRASHED MY MAC. It took me hours to get my PC working again. I removed both versions of your pdfelement products from my MAC and then created another request in the support center. When will I get resolution on this issue. I have $200 invested and neither product works.