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Showing results for tags 'windows os'.

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  1. Launch Javascript

    When the user of my pdf form will hit the Send button / icon, I want a pre-written mail to appear, by way of a javascript. I have not found any cue about how to manage to do this on pdfelement yet. Can I program a pre-written sending mail by javascript (using Form editing / Properties / Launch Javascript or else) ?
  2. Every time I install an update the .pdf default program changes back to M$'s Edge. I have to manually go into control panel to reset the default to PDFElement. My guess is you delete the program causing Win10 to change the default. Why can't you check what the default is and make sure it doesn't change during update, or ask what the user wants for default?
  3. Update problem

    Hello, Just to report this behavior: During the last update from 6.6.2 to 6.6.3, I have closed (by mistake) the PDF Element during the file downloading. When I reopen PDF Element, the download continues from where left but, at the end of the file downloading, I got an error message and the update wasn't finished. (See below) Clicking try again is doing the same: display the download window and get the same message back. Not sure if this is a bug but it is hanging up on file download due to closing the main window before finishing the download. However, if I click check for updates it is not updated. Version 6.6.3 it is still available. Clicking update now going in the same loop. Any suggestions?
  4. I know how to attach documents to a pdf form as a conceptor, thanks to the Pdfelement how-to. But what I want is to create a pdf form where (1) users are required to attach their files to it and (2) where user's attached files are send together with the form. Is it possible to do it with pdfelement pro ?
  5. I use your product open some pdf ,words and background-color not clear .and when I use google chrome open the same ,it looks very clear .so I upload a comparison by drag files.I think your product is very strong and this problem shouldn't appear.How do I deal with this problem?
  6. Recently we have had issues with printing scanned pages. We get empty blocks on the page where there should be words or numbers. Is there a solution to this issue? Printing to an HP printer works but not to a Xerox printer. After several attempts to fix the Xerox machine, they told us it was a PDF element issue.
  7. Hi, is there a way to convert MSG files to PDF including the attachments? I don't mind if the attachments are converted separately or merged with the email PDF but I want to be able to do this in the PDFelement application itself. I am hopeful since other products like the Muhimbi converter are capable of doing this. Thank you, M.T.
  8. New Installation fails to Register with a "The email or registration code you entered is invalid." Then the troubleshooting instructions give you a list of standard troubleshooting resolutions that don't work..... Uninstall and reinstall using the attached download link etc.
  9. In Windows 7 after upgrading to PDF Element 6 Pro (6.6.1) I notice in Programs and Features that both the old build (5.12.1) and PDFelement OCR are still listed. May I safely uninstall both or is either needed for anything since OCR is supposed to be built-in in 6 Pro? See screenshot. Programs and Features screenshot.rtf
  10. License Server

    The sales material mentions using a License Server to manage a multi-user license. My company has 6 users licensed now and i'm about to add 5 more. Can we use PDFElement in a multi-user environment such as MS Azure Remote Desktops? If so can you point me to the documentation on how to accomplish?
  11. I've made a pdf form fillable by creating and lining up text boxes, but I have since realized that they need to be the same height (I have to realign them all vertically due to words being floated in vertical center, so none of them rest on the lines in the pdf). Is there a feature that does text box matching? Doing it by hand is maddening and I don't want to copy/paste boxes just to make them a uniform height (they're varying widths). I've searched to no avail on the internet and in this forum. I'd upload the file, but it's way too big. Thanks in advance!
  12. I bought 5 copies for my company. On the windows 10 Pro system I installed the program on, I logged in as the user (standard user) and registered the program. Later on, I logged in as the local computer administrator and PDFelement asked me to register again. So 2 questions. First, isn't the registration for the computer the program it is installed on and not for individual users? Second question, If I had registered the program under the administrator account and then under the end user account, would that have registered as 2 separate installations?
  13. OCR stopped working for me all of a sudden. It leaves the file in a scanned image format the one it started with.
  14. Everytime i edit my file and add pages etc at the file and correct the pages that turned automaticly wihout any certain reason, next time i save and reopen the file the files are back in wrong format and i loose a big part of the page that i can not recover. This is really starting to ennoying me as i already put a lolt of time in this file again and again...
  15. Heath

    Hi, I have a few development suggestions It would be good to be able to use English (UK) language dictionary instead of only English (USA) dictionary Would it be possible to have the page number always on view - instead of just when selecting the view tab on the ribbon?
  16. Can anyone explain why I cannot save any pdf file that I edited in PDF element?
  17. Hi together, how can i take an textbox to another Level? Thx for your help
  18. When inserting shapes on my computer with 3 monitors and the software is open on a non primary monitor and you click the the fill color or color drop down, the color picker shows up on the left side of the primary monitor, my center screen. With the software open on the right monitor the color picker shows up on the left side of my center monitor instead of the left side of my right monitor. It doesn't matter if the software is full screen or in a window. With the software open on the center monitor, primary desktop, it works as it should. On my left monitor if it's full screen the color picker will open where it should but it overlaps onto the left side of the center monitor. Also when trying to resize the software window when you mouse over the bottom right corner of the window you do not get the angular double arrow mouse cursor, meaning you can only resize the window vertically or horizontally but not both at the same time. It's annoying! Thanks, John Long
  19. Problem inserting pdf

    I keep getting "Please enter a valid page range" when I try to insert another pdf into my pdf document. The pdf is only 1 page and I am trying to add another pdf that is only 1 page. What am I doing wrong?
  20. Dictionary

    Hi, Does anyone know how to add a UK English dictionary, rather than the standard US English Dictionary?
  21. Greetings! Wondershare has worked pretty much flawlessly since I have had it with the exception of two instances. A few months back it was crashing like this, but a restart of the computer cleared it up. All was fine until tonight. After a restart PDFelement started crashing upon launch. I tried several more restarts, but it is still not working. I get the PDFelement splash screen, followed by a dialog that states 'Wondershare PDFelement has stopped working' and it has a green progress bar in it. Then the green bar goes away and the dialog just sits there, and the program attempts to start, but it is just a blank white screen with a spinning cursor, and the title of the window reads: PDFelement 6 Professional (Not Responding). None of the dialogs are giving me a reason as to why it is crashing. I have attached captures of all of the dialogs that I described. Any help to get this resolved is greatly appreciated. Thanks, Chuck CAD Group
  22. Convert JPEG to PDF

    I am trying to create a PDF from s JPEG. The JPEG is from a program that will capture screen content and is able to scroll through an entire screen. The content I am grabbing is 2 columns wide by about 7000 rows long. When I open the JPEG it successfully creates the PDF but only brings in half of the lines. In this case about the first 3000 or so. Is there a limit on how much data PDF element can convert in one operation?
  23. Send/Submit Button

    How do I input multiple emails for the submit button? Is there a tutorial addressing howto implement the button and limitations and options available besides the pop-up menu screen?
  24. Text Box Editing

    How do I get text to run horizontally instead of vertically in a text box?
  25. ارجو المساعدة التطبيق لا يعمل معي