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Everything posted by Daphne

  1. Hi Pierce, I am sorry our program does not support to embed audio comments in PDF files, but we will have further consideration of this feature to improve. By the way, if there is any misleading information on the website to let you think our program supports to embed audio comments, please provide the website link of the misleading information, we will check and correct it. Thanks
  2. Making Interactive Fillable Forms

    Hi Ron, Ok, any further feedback, please feel free to let us know. Thanks
  3. Hi Yeng, Yes, it is the perpetual license, you can use the program as long as you want. Here is the purchasing link for you: https://pdf.wondershare.com/store/buy-pdfelement.html Thanks
  4. To provide you with better editing experience, currently we are searching for designers to make professional templates for you. The first batch of well-designed templates will come in the next week! Don’t forget to visit our campaign site to download our free template. https://pdf.wondershare.com/campaign/template/ Right now, you can also tell us what kind of templates you want on this site. We’ll try our best to make these templates come true! Please don’t hesitate to click the link above! We are looking forward to your participation!
  5. The form feature in program PDFelement 6 Pro can help you set the calculation, so you just need to enter the data/number as you need, it will help you to calculate automatically to save your time. 1) Add the text fields for all the places that you need to enter the numbers by clicking the Form>Text Fields button. 2) Right-click the field that you want to set calculation to choose Properties. 3) In the Calculate tab, please choose the option of "Value is the ... of the following fields", and choose the correct arithmetic that you want. 4) Click the Pick button to choose the fields that you need to calculate, like this. 5) So the text field 3= text field1 x text feild2. When you enter 2 in field1, enter 3 in field2, you will get 6 in field3 automatically.
  6. How to change registered e-mail

    Hi Lucas, I have helped you changed the email address in our system. You can go to the link below to upgrade directly, and when you are in the shopping cart to purchase the upgraded program, you can enter your new email address for the upgraded program. https://pdf.wondershare.com/upgrade.html Thanks
  7. PDFelement 6 Professional can help you export Evernote to the editable Word file: 1. Open Evernote, click File>Print button. 2. Choose PDFelement as the printer to print. 3. A new PDF file will be created and opened in the program PDFelement 6 Pro automatically. Click the Edit button in the program to edit the content or delete the unwanted text. 4. Click the Home>To Word button to convert it to the editable word file directly.
  8. Need Refund

    Hi Rochelle, I have checked in our system that the program you purchased for the order #Q170621030108160391571 is program Wondershare DVD Slideshow Builder Deluxe, however this Forum is for PDF programs only. So I have forwarded your request in our support system: http://support.wondershare.com, my colleague will send email to provide further information to you later directly. Thanks
  9. Making Interactive Fillable Forms

    Hi Ron, We will try the best to solve the issue and improve the program. Thanks for your feedback.
  10. PDFelement Overview

    Hi Read, We appreciate your participation. I have applied our program Wondershare PDFelement 6 Standard to you free of charge, please check your email address for the program information directly. Thanks
  11. Cannot download OCR

    Hi Hamid, We have tested the case and it seems to be related to the App Store version program only, and our programmers will have further analysis and try the best to solve it. Currently, you can use our website version program, which does not have this issue. And I have sent an email to you to provide the website version program for you to use, please check your email directly. Thanks
  12. Stamp Issue

    Hi Fil, We have checked your PDF file, and notice it is the rotated page, however our program does not support well of the rotated page, so when you add the stamps in it, it is automatically rotated. We have an alternative method for you to work currently, after opening the program, please click the Thumbnail button on the left side to display the thumbnail first. Then right-click the page in the Thumbnail panel to choose Rotate Page. You can choose any direction to rotate the page, and rotate it back to the normal orientation. Then add the stamp again, it will work normally now. Thanks
  13. Making Interactive Fillable Forms

    Hi Ron, Do you create the buttons and boxes by our program in your PDF file? If so, I am afraid there may be some compatible issue with Adobe Acrobat program. We will have further analysis. And could you please confirm which program do you use to open the optimized PDF file and got the blank issue? I have tried to open your optimized PDF file in both of Adobe Reader and Adobe Acrobat programs, they do not display as blank. So please confirm which program do you use. Thanks
  14. If you want to create any photos you take by your mobile phone to be PDF files and edit them, our "Create from Scanner" feature in the Windows version program PDFelement 6 Professional can meet your needs, it can change your mobile devices to be scanners directly. 1. Please connect your mobile phone with your Windows computer via the USB cable first, and make sure your computer can read the data in your mobile phone. 2. After opening the program, please click the Home>From Scanner button, choose your device, iPhone, iPad and Android Phones are all ok. Click the Scan button to start scanning your device. 3. Select the picture as you want, click the Get Picture button. 4. You can choose to create this one picture as a PDF, or choose to scan more pages by selecting more pictures to create as one PDF. 5. All the selected pictures will be created to a PDF file, click the File>Save button to save it as a PDF file on your computer. And if you want to edit the PDF file content, you can click the Perform OCR button to change it to the editable PDF file directly.
  15. copy / paste conversion

    Hi Georgios, Please go to the new link below to install the version 6.0.3. Download Link: https://we.tl/2PURzS1Y46 Then please open your previously edited PDF file in it to check whether it can display the typing error text normally in version 6.0.3. Thanks
  16. copy / paste conversion

    Hi Georgio, Could you please open your previously edited PDF file (the file edited by version 6.1.2 and have the typing error) in version 6.0.3 to check whether the edited text of the typing error can be displayed normally in version 6.0.3 now? Thanks
  17. copy / paste conversion

    Hi Georgios, Thanks for your confirmation, our programmers are analyzing version 6.0.3 and have further compare with version 6.1.2, we will try the best to find out the reason. For 6.0.3 version, you can go to this new link below to install it, and keep using this version. https://wetransfer.com/downloads/7c38db09e90532e3ea5dd6c35309c62820170619030017/725a4076ad799a5272aff74ab981627e20170619030017/ebc001 Thanks
  18. Refund of my software

    Hi Wasif, I noticed the program you purchased is dr.fone toolkit - Android Lock Screen Removal , and this Forum is for the PDF programs only. So I have forwarded your request to my colleague in our support system: http://support.wondershare.com, they will send the reply to you later directly. Thanks
  19. How to change registered e-mail

    Hi Lucas, I can help you change the registered email, so please let me know your old email address, then I will change it in the system. Thanks
  20. Creating Custom Stamp

    Hi Hassan, Here is the instructions about how to create the customized stamp using the Mac version program: 1. After opening your PDF file in the Mac version program, please click the Comment>Signature button. 2. Click the "+" button on the right side to choose a method that you want to create. For more instructions, please refer to the link below: https://pdf.wondershare.com/pdfelement-mac/user-guide.html#stamps And the above Patrick's reply is for the Windows version program. Thanks
  21. Making Interactive Fillable Forms

    Hi Ron, 1) I have tested to optimize this PDF file you sent, and the optimized PDF file still have the fillable form, text fields and text boxes and radio buttons. So could you please attach your optimized PDF file that you got here to send to me for check? 2) I also tested to use our program to print this PDF file you sent, however what is the "fonts are funky kerning issues "? Could you please take a photo to show me the font issue you got? And attach the photo here to show me. 3) Your clients are not required to install Adobe Acrobat, but they can install the free program Adobe Reader on their computer to open and fill the PDF file you send to them. Thanks
  22. copy / paste conversion

    Hi Georgios, Could you please confirm when you use version 6.0.0 to edit the same PDF file, whether you get the same typing issue? Whether version 6.0.0 can help you edit the text and add blank spaces normally? Then our programmers can have further compare of these two versions and try to find out the reason. Thanks
  23. copy / paste conversion

    Hi Georgios, Do you mean the version 6.0.0 has the same issue when you edit the PDF file? Have you tried to choose some different fonts to edit the text? Whether other fonts work? If you have another computer, you can install our latest version program 6.1.2 on a different computer to edit for a try again. Thanks
  24. If you want to split a big PDF with multiple pages into multiple individual PDFs and have 1 page only for each PDF, then the program PDFelement 6 can meet your needs. 1. Windows version: After opening a PDF file in it, please click the Page>Split button, choose the option of "Number of pages", and enter 1 in the box of "Maximum pages". In this way, it will split each page into an individual PDF file. 2. Mac version: After opening a PDF file in it, please click the Page>Split button, choose the option of "Number of pages", and enter 1 in the box of "Maximum pages". In this way, it will split each page into an individual PDF file. Tips: "Maximum pages" means the page quantity in the split PDF file, so if you enter 2, it will split every 2 pages into an individual PDF file.
  25. Demonstrate PDFelement 6 Standard's features through a video and include your positive comments, we will provide the program to you free of charge. Step 1: Download the trial version of PDFelement 6 Standard from here to evaluate. Download Link(Win): http://download.wondershare.com/pdfelement6_full2989.exe Download Link(Mac): http://download.wondershare.com/mac-pdfelement6_full2991.dmg Step 2: Create a video demonstrating any features you want and include your positive comments. Upload the video on YouTube and post the Youtube link in this section "Customer Testimonials": http://forum.pdf.wondershare.com/index.php?/forum/22-customer-testimonials/ Requirements: The video should be longer than 3 minutes. The video should record the program interfaces. The video should give detailed descriptions or comments on at least 1 or 2 features that you like. Please make sure to include your own explanatory comments when you showcase our product in your video. Upload the video on YouTube, including #PDFelement and the link: https://pdf.wondershare.com/ in your video's description. Terms & Conditions: PDFelement reserves the right, in its sole discretion, to cancel, terminate, modify or suspend the Promotion should virus, bug, non-authorized human intervention, fraud, or other cause beyond PDFelement’s control corrupt or affect the administration, security, fairness, or proper conduct of the Promotion. PDFelement reserves the right, in its sole discretion, to disqualify any individual who tampers or attempts to tamper with the entry process or the operation of the Promotion or website or violates these Terms & Conditions. PDFelement has the right, in its sole discretion, to maintain the integrity of the Promotion, to void entries for any reason, including, but not limited to: multiple entries from the same user from different IP addresses; multiple entries from the same computer in excess of that allowed by Promotion rules; or the use of bots, macros, scripts, or other technical means for entering. Any attempt by an entrant to deliberately damage any website or undermine the legitimate operation of the Promotion may be a violation of criminal and civil laws. Should such attempt be made, PDFelement reserves the right to seek damages to the fullest extent permitted by law.