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Everything posted by Daphne

  1. PDFelement allows you to save the header/footer type for future use. So after clicking the Page>Header&Footer button to create the header or footer as you want, please click the button of "Save Settings", then the settings you created this time will be saved. Next time, you can go to the "Saved Settings" to select it to use directly, without typing again. If you do not want this saved setting, you can click the Delete button next to it to remove directly.
  2. Display Name - How to change?

    Hi Connie, Please let me know the new name that you want to use, I will try to help. Thanks
  3. File name

    Hi eastra, For the case, you only need to set Adobe Reader as your default opening program again. So please right click one of your pdf file and choose Open with>Choose a default program, then please select Adobe Reader to open it. And please remember to choose the option of "Always use the selected program to open this kind of file" at the bottom, please refer to the screenshot here: After setting this, the PDF files on your computer will change back to Adobe ones. Thanks
  4. Hello, You can set the default magnification by our program actually. After opening your PDF file in our Mac version program PDFelement 6 Pro, please click the File>Properties button on the top menu, then in the Initial View tab, please choose the Magnification to set for the file. Here is the reference: https://pdf.wondershare.com/pdfelement-mac/user-guide.html#initial_view Thanks
  5. A few shortcut features

    Hello, Thanks for bring these to our attention. I have forwarded your suggestions to our development team for further check, we will keep working on the program. And here is the shortcut keys that our program currently supported for your reference: http://forum.pdf.wondershare.com/index.php?/topic/1762-shortcut-keys-for-pdfelement/ Thanks
  6. Hi, We do have the quick print button on the top of the program.
  7. Edit PDF document is never a difficult thing, it could be as easy as it is a word. PDFelement not only allows you to edit text content in PDF documents, but also supports to edit images including objects alignment. Here are detailed steps for your reference: https://pdf.wondershare.com/pdfelement/user-guide.html#edit_text https://pdf.wondershare.com/pdfelement/user-guide.html#edit_object
  8. Hi Nairb62, It will only print what is shown on the page. If you want all the filled content to be printed out, you need to expand the field size to display all the content. Thanks
  9. Hi Joey, Thanks for bring this to our attention, our development team will have further check and try the best to solve the issue. Regards,
  10. Draw Signature Function on Phone

    Hi Edmond, Do you use our iOS version app to draw the signature? What is the version of the iOS app in your iphone? Could you please try to record a video clip to show us the issue on your side? Thanks
  11. At Wondershare, our best indication of success is the happiness of our customers. Today, we are excited to announce that we have been recognized by G2 Crowd as no. 91 on their Best Software Companies 2018 list. The list recognizes the top 100 software companies based on real customer reviews in 2017, and we are so excited to be featured! G2 Crowd is the world’s leading business software and services review platform, leveraging it’s 300,000+ user reviews to help its more than one million buyers each month make smarter purchasing decisions. To qualify for inclusion on the list, a company must receive 100 or more reviews in 2017. This is a significant recognition because this rating came entirely from our customers. This recognition by our customers is incredible, and something we’re extremely proud of and thankful for. To the customers that have reviewed us on G2 Crowd, thank you! We appreciate your feedback and will continue striving to exceed your expectations.
  12. Hi Joey, Thanks for your understanding, our dev team will have further analysis and try the best to figure it out. In order to help us better figure it out, could you please confirm which program do you use to create the fields? Normally, if you use our program PDFelement to create the fields, the fields should be viewed and supported successfully in our own program. Thanks
  13. Signing

    Hi Pretty, Could you please confirm which version do you use, the iOS version or the Mac version? Could you please make a screenshot to show me the issue you get to send to us for further check on our side? We will try the best to help. Thanks
  14. File not optimizing

    Hi Tom, For the case, could you please upload your file to dropbox or other cloud service that you have? Then you only need to provide the download link to us, so we can download your file from our side to test. Thanks
  15. Hi Nikolay, Thanks for bring these to our attention. A. PDFelement does not support to have the embedded file being transferred from the word document to the PDF output file. A. PDFelement does not support the index or hyperlinks being transferred from word document to the PDF output file. A. After creating the PDF, you can use PDFelement to add hyperlinks in the PDF. You can open the PDF file in it first, then click the Edit>Link button, select the area where you want to set for, you will get the option to set the hyperlinks, here is the instructions: https://pdf.wondershare.com/pdfelement/user-guide.html#link Thanks
  16. Madonna

    Hi Madonna, I am afraid the issue is related to your scanner, you can just connect your scanner with your computer without using our program. After scanning, you can save the scanned file on your computer and choose a program to open the scanned file to check whether the board and the font is normal or it has the same issue as you use our program. Thanks
  17. Hello JPRN, I have checked your file and forwarded it to our development team for further check, it seems there is some compatibility issue between our program and Adobe. We will try the best to solve it. Thanks
  18. File not optimizing

    Hi Tom, The trial version should also help you to optimize the file. Do you mean after optimizing, the file size has no change? If you mean this, could you please attach your original PDF file here to send to us for further tests? And what kind of content in your PDF file? If you only have text in the PDF, then I am afraid the optimize feature may not help a lot since it is specific for images. If your PDF file contains a lot of images, then the optimize feature will help you reduce the file size dramatically. Thhanks
  19. Hi John, I have tested your PDF file in our program, and the tab order works successfully. Your dropdown list is number 3, and the check boxes are also work in the correct order of them. Have you tried to use the Tab key to work with the file in our latest version program? Do you mean it still fail in the latest version program? If so, could you please try to take a video to show us the order when you press the Tab key on your side? We will have further check. Thanks
  20. Sending pdf form from web

    Hi Jacques, I am afraid our program does not support to set the default heights and widths of fields currently, however I have forwarded your suggestion to our development team, we will keep improving the program to support more features in the future. Thanks
  21. Licence transfer

    Hi Allan, How did you get the licenses? Did you purchase our program? Please provide the licensed email address to me for further check in our system, I will provide further instructions to help. Thanks
  22. Sending pdf form from web

    Hi Jacques, When you add a text field on the PDF document, after setting its properties as you want, you can right-click the field to choose "Use as Default". In this way, when you add new text fields, they will have the same properties as this one you set. Thanks
  23. W-2s do not print correctly

    Hi Jisaacs, Could you please attach your original PDF file without the scrambles here to send to us for further tests? Thanks
  24. Hi ejwjohn, If you want to get the notification email, I am afraid you need to go to your account to follow up this topic, then you should get the notification when the topic has any update. Thanks
  25. Currency Format

    Hi Waldo, I have checked your PDF file and sorry about this issue. I have forwarded it to our development team and the issue should be released in our next update, which will be released in next week. Thanks