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    • Daphne

      Contest - Win a FREE Microsoft Surface Pro or iPad Mini   08/17/2017

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      Check out our new feature post on what Adobe XI's end-of-support situation will look like. What will you do to maintain your access to a comprehensive PDF editor? Follow the link at the end of our blog post to enter for a chance to win a FREE Microsoft Surface Pro or iPad Mini. 

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    • Daphne

      Beta Testers Wanted!   08/20/2017

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      Wanna access our next new version 6.3.0 of PDFelement 6 Professional in advance? It will support XFA files, PDF attachments, searchable OCR mode and open multiple windows for different PDF files and many other improvements. Join our beta testers group, you will have this opportunity!

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Daphne

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Everything posted by Daphne

  1. Purchased PDFElement shows as pirated!!!

    Hi Lu, I am sorry about this. For the case, please make sure to go to the new link below to reinstall the program for a try again. Download Link: http://download.wondershare.com/cbs_down/pdfelement6_full2989.exe After reinstalling, please open the program and use your registration information to register it again, it should be ok now. Thanks
  2. AFBear

    Hi Jim, After opening the program, please click the Help>About button to check the version number, the latest version is 6.2.2. So if you are already using the latest version, there is no update available. Yes, when you print the website, and select PDFelement as the printer, our program should open and fill automatically. For your case, please go to Devices and Printers of your system, then right-click our printer Wondershare PDFelement to choose Remove Device to delete it first. Then please launch our program PDFelement, it will repair and reinstall the printer automatically, and you can close our program. Then please open your website and choose our program as the printer to print again, our program should open and fill now. Thanks
  3. Beta Testers Wanted!

    We are gonna release a new version 6.3.0 of PDFelement 6 Professional with many exciting features, which has multi-languages versions as well. In this new version 6.3.0, we will support to open multiple windows for multiple PDF files (Windows only), support XFA files (Windows only), support to add attachments in PDF file (Windows only), support editable and searchable OCR modes and improve many other features. You have a unique chance to be part of our next PDF innovation with your feedback and suggestions. What you’re expected to do: You’ll examine the beta program (we provide German, French, Italian, Spanish, Portuguese and Dutch versions) from top to bottom and report any bugs you find. Your bug reports should contain info on how to recreate the error and where you first encountered it. What we’re really eager to hear is your feedback. So on top of bug reporting, we’ll welcome any suggestions on how we can further enhance our design to make PDFelement 6 truly seamless and easy to learn. And we’ll reward you for your participation. What you’ll get: All selected beta testers who send us helpful feedback will be awarded 1. Early access to our new version on Windows or Mac. 2. A FREE licensed copy of PDFelement 6 Pro version 6.3.0 after its official release. 3. Recognition on our website, with your name included in our developers’ page in the ‘Special Thanks’ section. Requirements: For you to qualify for the test, however, you first have to clear a few requirements. 1. You must use PDFs on a daily basis. 2. Be available to engage in active testing during next month. 3. Be willing to closely collaborate with our product team -- that includes providing detailed feedback and completing surveys. Recruitment ends on: 31st Aug. If you’d like to become a Beta Tester, please send the following information to pdfelement@wondershare.com. (If you have already joined our Beta Tester Group, you don't have to apply again, our product team will contact you directly regarding your availability. ) -Name: -Email: -Country: -Industry: -Operating System (Windows/Mac): -A little explanation that will help us understand your experience with PDFs:
  4. Save print options?

    Hi Thomas, For the Ctrl+P setting, our development team will have further consideration about it, we do will keep improving the user experience. Currently, you can keep using the method to right-click/print all your pages. Thanks for your feedback.
  5. Beta Testers Wanted!

    Hi Barry, Thanks for your interest, could you please send the following required information to our email address: pdfelement@wondershare.com? -Name: -Email: -Country: -Industry: -Operating System (Windows/Mac): -A little explanation that will help us understand your experience with PDFs:
  6. Beta Testers Wanted!

    Hi Kl, Thanks a lot, I have replied to you.
  7. Beta Testers Wanted!

    Hi Allen, Thanks a lot.
  8. Beta Testers Wanted!

    Hi Tony, Thanks a lot.
  9. Beta Testers Wanted!

    Hi Kelly, Thanks for your participation, I have sent email to you for further information. Thanks
  10. Survey problems

    Hi Oliver, I am sorry that it cannot extract the value such as "checked" or "unchecked" out when you use the "Extract data from scanned file" function. For your case, after opening your PDF file in our program, you can click the Form>Check Box button to add the real check boxes in the same places on you page, and check the check boxes as you wanted. Then you can choose the method of "Extract data from PDF form Fields" to extract. In this way, the export value of the checked boxes will be "Yes", and the export value of the unchecked boxes will be "Off", hope this method works. Thanks
  11. Form Fill Error

    Hi Paul, I have checked your PDF form and noticed you have set the javascript to run the calculation, however I am sorry that our program does not support to run javascript currently, so it can calculate in our program. We will try the best to support this in the future. Thanks for your feedback.
  12. Save print options?

    Hi Thomas, Could you please help to confirm whether you are using the shortcut keys of "Ctrl+P" to print and get the print current page setting? If so, you can have a try of the method that Jacky provided above, or you can right-click the page and choose Print, then you will get the "Print all Pages" setting directly. Thanks
  13. Bookmarks change zoom of page

    Hi Jack, We will try the best to solve the issue in the future new version. Thanks
  14. OCR模块下载安装失败

    十分抱歉OCR下载失败。请问您用的是PDFelement 6 Professional这款产品吗?如果是的话,请您从以下链接下载OCR的完整包: http://download.wondershare.com/pdfelement6-ocrv11.exe 下载完成后,双击进行安装即可。 谢谢
  15. OCR Plug-in installation

    Hi Rolando, You are welcome, please enjoy with the program. Thanks
  16. OCR Plug-in installation

    Hi Rolando, I noticed the program you purchased is still PDFelement 5 for Mac, when you do not install it in the Application folder, then it will have this issue. For the case, I have applied our upgraded program PDFelement 6 Professional for Mac to you free of charge, so you can install it from the link below, and click the OCR button to install the OCR, it should not have this issue. Download URL: http://download.wondershare.com/mac-pdfelement6-pro_full2992.dmg And I have sent the registration information of the upgraded program PDFelement 6 Professional for Mac to your email address, you can check your email and use the new registration information to register it to use. Thanks
  17. Open Multiple windows

    Hi Les, We will support this feature in next new version 6.3, which will be released in the late Sep. Once we release the new version, you can update to have a try. Thanks
  18. AFBear

    Hi Jim, Do you right-click another format file to save as a .pdf format file? What is the original format of your file? And how do you fail to open the saved PDF file? Do you double-click it and fails to be opened by our PDFelement 6 Pro? You can reinstall the program from the link below, then try again. Download Link: http://download.wondershare.com/pdfelement6-pro_full2990.exe In case reinstalling does not help, please confirm the above information about your situation. Thanks
  19. Danish language

    Hi Jan, I am sorry that our Windows version OCR does not support the languages of Danish, Norwegian, Swedish. However, our development team will keep improving the program to support more languages in the future new version. Thanks
  20. How to Search & Replace TEXT in PDF?

    Hi Antonio, Could you please confirm the version number of your program? Is it the latest version 6.2.2? If the latest version fails to replace your text, then could you please attach your PDF file here or send it to our email address: pdfelement@wondershare.com for further tests? And please let me know which word do you find and replace to which one? Thanks
  21. Bookmarks change zoom of page

    Hi Jack, Are you using the Mac version program? The latest version of the Mac program is 6.2.1. The version of 6.2.2 is for the Windows version program. Thanks
  22. pdf to epub

    Hi Darn, I have sent an email to you regarding the issue, please check your email box. Thanks
  23. What's New of eSign+

    We will release a new version of eSign+ service (https://esign.wondershare.com/) every Thursday, so you can get the latest updated information from here. What's new on 2017-08-17: 1. The paid users can customize their own fields as wanted. 2. In "My Document" tab, you can delete any file you uploaded from your document list by clicking the Trash button. 3. After sending out a PDF file for signatures, you can download the file in any status now, no need to wait to download until all the recipients have signed.
  24. Set as default

    Hi Erik, I am glad to help. Do you mean the option is also in the Preference? Do you mean system preference? Could you please also make a screenshot to share the method in Preference here as well? Thanks