• Announcements

    • Daphne

      PE Points Program!   09/26/2017

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      We are excited to announce that we are launching our brand new PE Points Program. Read more here for detailed rules and get ready to win some cool prizes!

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    • Daphne

      Happy Thanksgiving!   11/13/2017

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      We are honored to sponsor the well designed Thanksgiving Card for free to people who gives their thanks in social media. Join Us to give your thanks to the one you love!

      )

Daphne

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About Daphne

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  1. new computer

    Hi Lubbinge, 1) The program you purchased was PDFelement 5, you can install it from the link below on your new computer to use. Download URL: http://download.wondershare.com/pdfelement5_full1042.exe 2) Actually, we have already released the new better program Wondershare PDFelement 6 Pro, which supports better and more new features. You are welcome to download the free trial version from the link below to have a test first: https://pdf.wondershare.com/ Thanks
  2. Can`t Uninstall trial version (Access violation)

    Hi Larry, I am glad to help, thanks.
  3. Impossible to access to wondershare site

    Hi Nathayogi, I am glad it is solved now. Thanks
  4. Not getting file printed to PDFelement

    Hi Griffin, Our programmers will have further analysis and try the best to figure it out. Thanks for your support.
  5. Ocr multiple files

    Hi Boatguy, For your reference that the "Batch Process" function can only work with PDF files, so your .jpg format files fail to be loaded. Please confirm what do you want to do with the .jpg files? Do you want to convert these 10 jpg files into one PDF file? If so, please click the Combine PDF box after opening our program, then drag and drop your .jpg files in the window to combine to one PDF file. Anything we can assist further, please feel free to let me know. Thanks
  6. Not getting file printed to PDFelement

    Hi Griffin, We have tested this new link that you sent, and it fails to be printed to a PDF file on our side either. So I have forwarded the issue to our programmers for further analysis, we will try to figure it out. By the way, when you use Firefox to print these websites, you do not need to choose our program as the printer, you can choose the option that provided by Firefox to save it to a PDF file for a try. Thanks
  7. Hi Guido, Could you please check the email that we sent to you and reply directly? We do will try the best to help. Thanks
  8. Hi Mike, Please go to the link below to install the latest version 6.3.2 for a try again. Download URL: http://download.wondershare.com/mac-pdfelement6-pro_full2992.dmg If it still fails to convert, please confirm which format do you convert your PDF files to? Do you mean the graphics are lost in the converted file? With more details about the issue you get, we will provide further instructions to help. Thanks
  9. New to PDF Element

    Hi EZ, Please go to the link below to install the latest version 6.3.2 directly. Download URL: http://download.wondershare.com/mac-pdfelement6-pro_full2992.dmg After opening the program, you can drag and drop PDF files into it for a try again. Any feedback, please feel free to let me know. Thanks
  10. How to delete pages in pdf file?

    Hi Cos, Yes, our program PDFelement 6 can help you delete pages and manage PDF files. You are welcome to download the free trial version from the link below to have a test first: https://pdf.wondershare.com/ After opening your PDF file in the program, please click the Page menu, then select the page you want to delete, and click the Trash button to delete directly. Here are more instructions here: https://pdf.wondershare.com/pdfelement/user-guide.html#delete_pages Thanks
  11. save small pdf files

    Hi Ivan, Thanks, after testing your PDF file, I will reply your email directly. Thanks
  12. Impossible to access to wondershare site

    Hi Nathayogi, I am sorry to know this, you can try again to check whether it is ok now. And here is the link for you to install the latest version 6.3.3 directly. Download Link: http://download.wondershare.com/pdfelement6-pro_full2990.exe Thanks
  13. Made a form...how do I share??

    Hi Fruity, I have checked your PDF file and it can be filled in successfully. If other people fail to fill in, then please confirm which program do other people use and fail to fill in, then we will have further tests for you. Thanks
  14. Editing in french

    Hi Pierre, Thanks your support. For these two issues, please attach your PDF file here or send it to our email address: pdfelement@wondershare.com for further check? And for the first issue, do you mean when you convert your PDF file to a word file, you get the issue? We will have further tests of your file to check. Thanks
  15. Hi Guido, You still can use our program to convert PDF files to Epub files, and the Epub files should be opened and viewed successfully on your computer. If you do not need to upload the epub file to your publisher, then there will be no problem. And whether your publisher accept other format file? You can also use our program to convert your PDF file to other format file. Anything we can assist further, please feel free to let me know. Thanks