Jacky

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Everything posted by Jacky

  1. Actions for Form Fields

    Hi Savvy1, I think the only way is running a Javascript to check the checking/unchecking status of the box. But we cannot support it in the current PDFelement version. We will consider your requirements and try our best to solve it. Thanks for your feedback!
  2. Difference Pro vs Standard

    You can get the difference between Std and Pro here: https://pdf.wondershare.com/6std-vs-6pro.html If you want to convert PDF to JPG, you can do it in both Std and Pro version.
  3. Text Field Properties Size and remove border

    Hi Nicole, PDFelement 6 doesn't support Ruler feature. You can change the field size by dragging its handles. The border issue is exist and we will fix it ASAP. Thanks for your feedback!
  4. OCR Download failed MAC

    Hi Elena Araujo, 1) Could you please confirm the version of your program? After opening the program, you can click the Help>About button to check the version. 2) We have just fixed a issue that maybe cause the OCR library downloading failed. I think you can try again in the latest 6.1.2 version. 3) In case you still fail to download the OCR through the above latest version program, then please go to the link below to install the complete OCR directly, it should be ok now. Download Link: http://download.wondershare.com/pdfelement6-ocrv11.exe Thanks
  5. OCR Download failed MAC

    We will fix the issue ASAP. Thanks for your feedback.
  6. PDFelement Overview

    Great! Thanks for your support!
  7. OCR for PDFelement 6 Pro (Win) download failed

    Hi Erik, Please download the latest OCR component from the link below for it. Download Link: http://download.wondershare.com/pdfelement6-ocrv11.exe Thanks for your feedback. We will try our best to fix the issue ASAP.
  8. Automation of PDF process

    Hi Fabian Cazes, PDFelement supports batch converting process, but you need do it manually. Do you want call the converting function in a console script? Thanks for your feedback!
  9. Cannot download OCR

    Could you upload your scanned PDF file here or send it to me (wangyi@wondershare.cn) for further check? If we can re-produce your crash issue, we will fix it ASAP. Thanks for your feedback!
  10. Polish chracters

    We will check the issue and try our best to solve it. Could you upload your PDF file and your screenshot here? Maybe you can input Polish characters in another editor just like Notepad and copy them into PDFelement. Thanks.
  11. Convert PDF to Excel

    Could you show more information about your issue? You can upload your PDF file here or send it to me (wangyi@wondershare.cn) for further check. And you can post your screenshot of update issue. Thanks.
  12. payent Refund

    Hi Amit, Do you have any suggestion about PDFelement? We will try our best to improve it. Thanks.
  13. Cannot download OCR

    Hi AG, Could you show more information about your issue? You can list your detail steps and screenshots, and you can upload your PDF file here or send it to me (wangyi@wondershare.cn) for further check. Thanks for your feedback.
  14. how do i remove watermark

    You need to register the full version. If you have registered, you can open your watermarked PDF file and the watermark will be removed automatically.
  15. How to scan new document?

    Now only PDFelement for Windows supports the feature. We will support it in Mac version in next few months. Thanks for your support!
  16. copy / paste conversion

    Hi Georgios, Could you upload the PDF file here or send it to me? We will check your file and find the reason. Thanks.
  17. PDFelement 6 versus Adobe acrobat

    Could you show more information about the issue such as PDF files, screenshots etc.? If we can re-produce the issue, we will fix it ASAP. Thanks for your feedback!
  18. Hi, Which version of PDFelement do you use? I have tested your PDF in the latest 6.1.2 version. It's no problem for text editing. Attention: In this line, the 'RE' characters are italic and others are normal. Thanks for your feedback.
  19. Printing edited PDF from my Windows 10 PC

    Hi Roger, I think it's a PDF compatible issue. Sometimes there are bugs in the Windows default PDF program as well as Preview in macOS. You should print the files in PDFelement 6 or Adobe Reader. Thanks.
  20. Hi, Do you use PDFelement for Windows or for Mac? Could you show more information such as screenshots? Thanks for your feedback!
  21. Scaling at high DPI setting

    Hi Jarbas, We have a plan to solve the scaling issue in next few months. Could you upload your screenshot with the latest PDFelement 6 version? Thanks.
  22. copy / paste conversion

    Hi Georgios Korolis, Which version of PDFelement do you use? You may try to update to the latest 6.1.2 version released today. Could you upload you PDF file here or send it to me (wangyi@wondershare.cn) for further check? Thanks.
  23. copy / paste conversion

    I guess that the issue is related to your PDF file. For some fonts used in PDF, a text letter code may be mapped to a numeric code.
  24. Extracting Data in File Scanning

    Hi C.Baldeau, Could you show more information about your issue such as screeshots, PDFelement version etc.? It is helpful for us to solve it. Thanks.
  25. copy / paste conversion

    Hi Georgios Korolis, Could you show more information about your issue such as screeshots, OS version etc.? It is helpful for us to solve it. Thanks for your feedback!