• Announcements

    • Daphne

      Contest - Win a FREE Microsoft Surface Pro or iPad Mini   08/17/2017

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      Check out our new feature post on what Adobe XI's end-of-support situation will look like. What will you do to maintain your access to a comprehensive PDF editor? Follow the link at the end of our blog post to enter for a chance to win a FREE Microsoft Surface Pro or iPad Mini. 

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    • Daphne

      Beta Testers Wanted!   08/20/2017

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      Wanna access our next new version 6.3.0 of PDFelement 6 Professional in advance? It will support XFA files, PDF attachments, searchable OCR mode and open multiple windows for different PDF files and many other improvements. Join our beta testers group, you will have this opportunity!

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Jacky

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Everything posted by Jacky

  1. Save print options?

    Hi Thomas Schmidt, You can try "Quick Print" to print all pages. Thanks for your support! Jacky
  2. Mr

    Hi Martin Sullivan, Could you upload your original PDF file here for further check? Thanks for your feedback! Jacky
  3. Unable to read this PDF file

    Oh, now you can read this PDF file without any issues?
  4. Status of documents

    Yes, we will fix it ASAP. Thank you for your feedback!
  5. Unable to read this PDF file

    Hi Aren Delle, I have checked your screenshot and find that the document title of yours is different from mine ( WP-Definitive-Guide-to-AWS-eBook.pdf ). I think these are two seperate files. You'd better upload the right file for further check. Jacky
  6. Unable to read this PDF file

    Hi Aren Delle, I have tested your PDF file in our latest version 6.2.2 and it's OK without any issues. Could you show more information just like your OS version, screen shot etc.? Thank you for your feedback! Jacky
  7. Do I need to uninstall PDFelement?

    You can try to reinstall PDFelement 6 Pro version and set it the default PDF reader/editor. Or you can uninstall PDFelement 6 Std version.
  8. iOS App

    We are sorry for your inconvenience and will fix the issue ASAP. Thank you for your feedback!
  9. Security password not recognized

    Hi Mary Mazur, You can try Protect->Password to change your password security settings. And you may show more information about your issue just like PDFelement version, OS version etc. Thanks Jacky
  10. Because PDF Creator and PDFelement are seperate programmes, so...
  11.  Esign won't open the last page of my pdf

    Hi Marcelo BAcchi, We are sorry for your inconvenience in eSign. We will try our best to fix the issue ASAP. Thanks for your feedback! Jacky
  12. support needed

    Hi Marcelo BAcchi, We are sorry for your inconvenience in eSign. We will try our best to fix the issue ASAP. Thanks for your feedback! @Chen Jacky
  13. Missing "Edit Object" button?

    Could you upload your screenshot here? Do you use our latest PDFelement 6? Thanks.
  14. Bookmarks change zoom of page

    Yes, we will fixed the issue in version 6.2.2. If you page scale mode is "Fit Page", the bookmark destination will be set to the page scale type but not a certain percentage.
  15. Bookmarks change zoom of page

    Hi Jack Pipa, We will fix the issue in the coming version 6.2.2 next week. Thanks for your support! Jacky
  16. Interactive PDF form on web

    Hi Geeaygee, If you want to use SUBMIT function of PDF form, all your users should open it in PDFelement/Adobe Reader/Foxit Reader etc., not in Google Chrome/Microsoft Edge/IE. Because these browsers have many compatible issues of PDF form. Thanks, Jacky
  17. Changing page orientation

    Because the page size cannot be reduced, so you maybe need crop the page content after enlarging the page size.
  18. Enlarge

    Hi Maria, PDF is a fixed-layout document but Word is a stream-layout document. So you can not re-layout all text and image objects of a PDF document in real time as you edit in Word. Thanks for your support! Jacky
  19. Changing page orientation

    Hi Ashley Wills, If you are using the latest PDFelement 6.2.0 Windows version, you can follow the steps as below: 1. Click Page tab in ribbon bar and select the specific page. 2. Click Page Boxs and change the page size by custom option. Thanks for your support! Jacky
  20. Status of documents

    @Rebecca Chen, Terri want to delete a document in eSign+... We will consider your requirement seriously. @Chen
  21. Mr.

    Hi Albert, PDFelement is a 32bit program. BTW, I suggest you can try our latest version of PDFelement 6. Thanks, Jacky
  22. split columns & paginate

    Hi Fred Gilbert, I have a method for your issue. You can follow these steps as below: 1. Open the PDF file in PDFelement 6. 2. Open the thumbnail panel and select Page 1, then use "Ctrl+C" and "Ctrl+V" to duplicate pages. 3. Click Edit->Crop to crop page to one column width. Jacky
  23. You have got to be kidding me!

    Hi Jim, We will fix the issue in the next coming 6.2.2. Now you can copy and past "Y"/"y" characters into these fields. Thank you for your feedback! PDFelement Dev Team
  24. How to Search & Replace TEXT in PDF?

    Hi Robert Luongo, Could you show more information about your issue just like screenshot, OS version etc.? Could you upload your PDF file here or send it to: pdfelement@wondershare.com for further check? Thanks for your support! Jacky
  25. newx

    Hi Sigal, Could you upload your screenshot of Acrobat DC? So that I can confirm your actual requirement for PDF Accessibility Checker. Thanks, Jacky